Josie envisioned that by using the company's greatest asset – its people – Logos In Times mission would be to create a customer centric company known as “A Customer Designed Company". Her vision to create a customer designed company is focused on connecting people with user centric technology that results in 100% customer satisfaction. The company is experiencing dramatic growth with it's ONLINE and TELEPHONE sales.

Fidel captured the vision of "A Customer Designed Company" and went to work integrating the operations of the company with the automated customer communications systems. The benefits of operational communications directly to the customer offers productivity increases that can be measured by the ratio of repeat customers.